Frequently Asked Questions
Can I get my order gift wrapped?
- Yes! We offer gift wrapping!
- After selecting all the products you are interested in, visit the Party Supplies page under the Shop by Category menu, select your preferred gift wrap and add to cart.
- Then click on view cart and fill out the 'Order special instructions' text box, specifying that you'd like your order gift wrapped.
- We'll make sure your order is beautifully wrapped and ready to give.
Do you have a physical store?
- Yes! We are located at Block C, Shop 5, Eko Court complex on Kofo Abayomi St, Victoria Island, Lagos.
- Our opening hours are 9am - 5pm on Mondays to Fridays and 10.30am to 5pm on Saturdays and Public Holidays.
- You can find us easily on Google Maps by searching for Eko Court Complex. The link to Nonnies Kidzone on google maps is outdated. Please use Eko Court Complex instead
Do you deliver same day?
- Yes but conditions apply
- Same day delivery is available for customers in Lagos who place their orders before 3pm
- Same day delivery is not available for customers outside Lagos.
Can I pay on delivery?
- No! Due to third party commitments we cannot send out goods without receiving payments
What if I want a refund?
- We don't do cash refunds but we can offer in store credits which do not expire
What if the item doesn't fit?
- You can exchange the item but the exchange must be done in store